Contact Manager

The Contact Manager allows you to specify which types of alerts you want to receive. It also allows you to specify how the system delivers them. We recommend that you assign a priority to each contact method.

These settings control which notifications the system sends to the server administrator. These settings use the contact methods that you select in the “Communication Type” tab. Each cPanel user can manage their own notification settings in cPanel’s “Contact Information” interface.

For more information on each of these notifications, go to https://go.cpanel.net/contactmanager.
To adjust the destination for each contact method, go to Basic cPanel & WHM Setup.
Type Receives Destination
Email
none
Edit
ICQ
None
Edit
Post to a URL
None
Edit
Pushbullet
None
Edit
Short Message Service (SMS)
None
Edit
Slack
None
Edit
Alert Type Importance Alert List
Account Creation
Account Removal
Account Suspensions
Account Unsuspensions
Account Upgrades/Downgrades
Accounts with demo mode restrictions enabled and mail distributed to a child node.
Altered Cpanel Packages Check
API Token Created
AppConfig Registration Notifications
AutoSSL cannot request a certificate because all of the website’s domains have failed DCV (Domain Control Validation). This setting takes effect only when “Notify when AutoSSL cannot request a certificate because all domains on the website have failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
AutoSSL has deferred normal certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation). This setting takes effect only when “Notify when AutoSSL defers certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
AutoSSL has installed a certificate successfully. This setting takes effect only when “Notify when AutoSSL has renewed a certificate successfully.” is enabled in WHM’s “Manage AutoSSL” interface. Disabled
AutoSSL has provisioned a new certificate for a dynamic DNS domain.
AutoSSL has renewed a certificate, but the new certificate lacks at least one domain that the previous certificate secured. This setting takes effect only when “Notify when AutoSSL has renewed a certificate and the new certificate lacks at least one domain that the previous certificate secured.” is enabled in WHM’s “Manage AutoSSL” interface.
AutoSSL has renewed a certificate, but the new certificate lacks one or more of the website’s domains. This setting takes effect only when “Notify when AutoSSL has renewed a certificate and the new certificate lacks one or more of the website’s domains.” is enabled in WHM’s “Manage AutoSSL” interface.
AutoSSL will not secure new domains because a domain on the current certificate has failed DCV (Domain Control Validation), and the certificate is not yet in the renewal period. This setting takes effect only when “Notify when AutoSSL will not secure new domains because a domain on the current certificate has failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
Backup Delayed This option indicates that the backup process continues to run after 16 hours.
Backup Failed To Finish This option indicates that the backup failed.
Backup Finished With Partial Failure This option indicates that the backup completed with errors.
Backup Successful
Backup Transport Error This option indicates the system failed to transport the backup to the remote destination.
Bandwidth Data Processing Timeout
Bandwidth File Conversion Disk Space Failure
Bandwidth Limits This option will trigger no actions when the Tweak Setting “Send bandwidth limit notification emails” has been disabled.
CloudLinux License Detected
Conversion of cpupdate.conf settings to local.versions
Conversion of cpupdate.conf Settings to local.versions (legacy notification)
Convert Addon Domain to Account Notifications
Corrupt Database Tables
cPanel & WHM End of Life Notice
cPanel Account Password
cPanel Backup
cPanel Backup (legacy notification)
cPanel Backup Destination Disabled
cPanel Backup Destination Disabled (legacy notification)
cPanel Configuration Checks
cPanel service SSL certificate warnings This option indicates that a warning was generated while checking the cPanel service SSL certificates.
cPanel Update Failures
cPHulk Configuration Issues
cPHulk Database Integrity Notices
cPHulkd Brute Force
cPHulkd Login Notifications This option will trigger no actions when cPHulkd is disabled.
cPHulkd Notifications
dbindex Cache File Out of Date
Digest Authentication Disabled Due to Account Rename
Disk Integrity Check
Disk Usage Warnings
DNS Cluster Error
DNS Resolver Performance Issues
DNSSEC key synchronization failure This option indicates that the system encountered an error during a DNSSEC key synchronization on the cPanel DNS cluster.
Dovecot Solr maintenance task errors. This option indicates that the system encountered an error during the Apache Solr maintenance task.
EasyApache 4 conflict removed
EasyApache 4 template updated
EasyApache Configuration
Email Client Configuration
Exim Update Failures
Filesystem quotas are currently broken.
Filesystem Quotas Ready
Forced Disable of Digest Auth
Generic Notifications
Greylist System Changes
Hostname conflicts with a cPanel user account
Hostname’s SSL certificate expiring on a linked node
Hung Service Checks
Initial Website Creation
Installation of purchased SSL certificates This option indicates that an SSL certificate purchased via the SSL/TLS Wizard has been installed.
Installation of purchased WHM Plugins.
Instant Message Failure
Invalid Domains
Invalid Hostname For Main IP Address
IP Address DNS Check
Kernel Crash Check
Large Amount of Outbound Email Detected
Local configuration template detected upon service upgrade
Lost Contact With DNS Cluster
Mail Server Out of Memory
Mailbox Usage Warning
Maximum Hourly Emails Exceeded
Migrate PowerDNS configuration upon upgrade
Notices concerning goods and services purchased via the cPanel Market
Notification of New Addon Domains
Notifications of Outdated Software
Offload Functionality to a Child Node Failure
Offload Functionality to a Child Node Success
Outgoing Email Threshold Exceeded
Package Extension Name Conflicts
PHP-FPM Account is over quota.
queueprocd Critical Errors
Reboot To Enable Filesystem Quotas Reminder
Reconfigure CalDAV/CardDAV clients
Remote MySQL Connection Failure
Remote MySQL Server Notifications
Root Compromise Checks
Scheduled Backup Will Start Soon
Script Terminated Due to Deprecated Call
Security Advisor State Change
Service failures (ChkServd)
Service SSL Certificate Expiration This option indicates that a system service SSL certificate is expired.
Service SSL Certificate Expires Soon This option indicates that a system service SSL certificate will expire within 20 days.
SSHD Configuration Error
SSL certificates expiring This option indicates that a non-AutoSSL certificate will expire soon.
Stalled Process Notifications
Stalled Statistics and Bandwidth Process Notifications
Stats and Bandwidth Processing Errors
Stuck Script
System Log Approaches 2 GB
System Out of Memory
System Update Failures
Transfer Offloaded Functionality between Child Nodes Failure
Transfer Offloaded Functionality between Child Nodes Success
Transfer Offloaded Functionality from a Child Node Failure
Transfer Offloaded Functionality from a Child Node Success
Uncategorized Notifications
Unmonitored Services
Update Blocker - Service Deprecation Notice
Update Failure Due to Immutable Files
Update Failures
Update Version Blocker
User Disabled Two-Factor Authentication
User Disk Usage Warning
User Enabled Two-Factor Authentication

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